Privacy

Privacy policy

Last updated 18 October 2026

This policy explains what Getawaze (“we”, “us”) collects when you use the Getawaze website and the Getawaze app, why we collect it, and the choices you have. We keep it short on purpose. If anything is unclear, ask us.

What we collect on this website

Early-access sign-up. Your email address, an optional device preference (iPhone, Android or both) and the time you opted in. We use this only to send you early-access and launch updates. Every email includes an unsubscribe link.
Support messages. Your email address, the topic you choose and the message you write. We use these only to answer your request. Support messages are never added to a marketing list.
Technical logs. Our hosting provider records standard server logs (such as IP address, browser type and the page requested) to keep the site running and to prevent abuse. These are kept for a short, fixed period.

We do not run advertising trackers on this website and we do not sell personal information.

What we collect in the app

Account. You sign in with Apple or Google. We receive the identifier and, where you allow it, the name and email address your provider shares. We do not use phone-number sign-in and never see your Apple or Google password.
Trip planning data. Trips you create or join, invitations, your availability for a trip, destination votes and your display name. This information is shared with the other members of that trip so you can plan together.
Device and diagnostic data. Crash reports and basic device information used to keep the app working.

Why we use it

To provide the service you asked for: planning trips with the people you invite.
To send the updates you opted into, and to answer support requests.
To keep the website and app secure, prevent abuse and fix problems.
To meet legal obligations.

Who we share it with

Other members of a trip you join can see the planning information you add to that trip. We use service providers for hosting, email delivery and crash reporting; they process data on our behalf and under our instructions. We may disclose information when the law requires it. We do not sell personal information.

How long we keep it

Early-access emails: until you unsubscribe or the launch list is retired.
Support messages: for as long as needed to resolve your request and for a limited period afterwards.
App account and trip data: while your account exists. See deleting your account.

Your choices and rights

You can unsubscribe from emails at any time using the link in each message. Depending on where you live, you may have the right to access, correct, export or delete your personal information, or to object to certain processing. To make a request, use the support page and choose “Account or privacy request”.

Children

Getawaze is not directed at children under 13, and we do not knowingly collect personal information from them.

Changes

If we make meaningful changes to this policy we will update the date above and, where appropriate, let you know in the app or by email.